Guest communication—handled for you, 24/7
- Automatically respond to guest messages via WhatsApp or Telegram—reduce interruptions, eliminate delays, and improve your reviews.
- Built for AirBnb hosts, property managers, and small hospitality teams.
GDPR-compliant · Hosted in Europe · Secure by design
Guest communication shouldn’t run your day
Guests don’t sleep on your schedule.
Messages come at all hours—and you’re expected to reply instantly.
Same questions. Every day. Every booking.
WiFi, check-out, parking—answered manually, again and again.
Slow replies cost you reviews.
Guests notice delays—and it directly impacts ratings.
No system means no consistency.
Different answers, different tone—and guests notice.
This is where AI-powered guest communication changes everything.
Meet your AI concierge
Not a chatbot. A trained digital concierge.
- 24/7 automated guest communication.
- Natural, human-like responses.
- Works through WhatsApp or Telegram (no new app needed).
- Customized to your property, full control over the tone & information context.
Holiday Rental
Best for individual property owners
Automate guest communication for your rental without changing your workflow.
Respond instantly to common questions, improve guest satisfaction, and save hours every week—while maintaining a personal touch.
Hospitality
Built for property managers and multi-unit operators
Centralize and scale guest communication across multiple properties.
Ensure consistent responses, reduce operational load, and manage high volumes of guest interactions effortlessly.
Hotel
Designed for boutique hotels and hospitality groups
Deliver a consistent, high-quality guest experience at scale.
Automate front-desk communication, provide instant support, and integrate seamlessly into your existing operations.
How It Works
1. Onboard
Tell us about your property.
We gather your listing details, house rules, and guest information to understand how you host.
2. Configure
We configure your AI concierge.
Connected to WhatsApp Business or Telegram, it’s trained with your tone, rules, and recommendations.
3. Go Live
Your guests get instant answers, 24/7.
Share a simple QR code—your AI concierge is ready to respond 24/7.
Enable your AI concierge in minutes—no technical work required.
What You Gain
Save Time
Stop answering the same questions.
Handle repetitive messages automatically and free up hours every week.
Improve Reviews
Reply instantly—even when you can’t.
Consistent, instant communication leads to higher ratings and happier guests.
Scale Operations
Grow without adding workload.
Handle growing guest message volume effortlessly.
Deliver Consistency
No more guesswork in communication.
Clear, reliable answers—aligned with your tone and standards.
Tested in real guest stays and daily operations.
Real Guests. Real Conversations. Real Results.
Klein Gredos — Our Live Test Environment
- 5.0 rating on Airbnb.
- 35 guest reviews.
- Automated guest communication with a human tone.
- Integrated with real property operations (house info, smart home).
What guests say about communication:
All of this—at a cost that scales with you.
Choose the plan that fits your setup.
Pricing
One
Gredos One Concierge
For independent hosts
- 1 agent.
- 250 Conversations per agent per month.
- Cloud hosting.
- Spanish & English languages.
- Free onboarding.
- Email support .
VAT included. Price per agent.
No long-term contracts. Cancel anytime.
Multi
Gredos Multi Concierge
For growing portfolios
- 2 to 25 agents.
- 250 Conversations per agent per month.
- Cloud hosting.
- Spanish & English languages.
- Free onboarding.
- Email & Phone support.
VAT included. Price per agent.
No long-term contracts. Cancel anytime.
Hotel
Gredos Hotel Concierge
Boutique Hotels & Hotel Chains
- Agents on demand.
- Cloud or On-Prem hosting.
- Spanish & English languages.
- Onboarding training.
- Email, Phone & Remote support.
- Custom deployment.
Commercial information subject to contract and service availability.
Payment options
(*) Only countries where Bizum operates.
Contact
Contact gredos.io via contact form
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Contact gredos.io via Email